Thank you! We've received your request and will be in touch within one business day to confirm your appointment.
Request an Appointment
Take the first step toward integrative care. Complete the form below and our team will follow up within three business days to confirm your appointment.
New patients are encouraged to include as much detail as possible in the message field — preferred provider, specific service of interest, and scheduling preferences — so we can match you with the right provider and session type from the start.
Contact & Office Information
Reach us by phone, email, or in person. We're here to help you find the right care.
Our Office
1250 Serenity Lane, Suite 300
Portland, OR 97201
Free parking available in the building garage.
Office Hours
Monday – Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 3:00 PM
Saturday – Sunday: Closed
Telehealth sessions available during all office hours.
Insurance, Telehealth & New Patient Process
We've designed our intake process to be straightforward. Here's everything you need to know before your first visit.
Accepted Insurance
We accept most major insurance plans, including Aetna, BlueCross BlueShield, Cigna, United Healthcare, and Oregon Health Plan. Please call our office to verify your specific plan prior to your first appointment.
Self-Pay Options
Self-pay rates are available for all services. We offer a sliding-scale fee structure for patients who qualify based on income. Contact us to discuss your options before scheduling.
Telehealth Visits
Secure video appointments are available for most services via a HIPAA-compliant platform. Telehealth sessions are offered during all regular office hours. A stable internet connection and private space are recommended.
New Patient Intake Process
1. Submit a Request – Complete the appointment request form above. Our team reviews all new patient requests within one business day.
2. Insurance Verification & Intake Paperwork – Once confirmed, we'll verify your insurance and send digital intake forms to complete before your visit.
3. Your First Appointment – Meet with your provider for a comprehensive 60-minute initial evaluation. Together, you'll create a personalized integrative care plan.
Frequently Asked Questions
Still have questions? Here are answers to the most common concerns from new patients.
What should I expect at my first appointment?
Your initial visit is a 60-minute comprehensive evaluation. Your provider will review your personal and medical history, current concerns, and goals for care. You'll have time to ask questions and collaborate on an integrative treatment plan that may include conventional psychiatry, lifestyle medicine, and holistic approaches.
Do you offer telehealth appointments?
Yes. We offer secure video appointments for most services through a HIPAA-compliant platform. You'll receive a link via email before your session. All you need is a private space, a device with a camera, and a stable internet connection.
What is your cancellation policy?
We ask that cancellations or rescheduling requests be made at least 24 hours in advance. Late cancellations and no-shows may be subject to a fee. To reschedule, please call our office or reply to your appointment confirmation email.
How long does it take to get an appointment?
New patient appointments are typically available within 1–2 weeks of submitting a request. Our team will contact you within one business day of receiving your request to confirm availability and next steps.
How do I prepare for a telehealth session?
Before your telehealth visit: ensure your device is charged and your camera/microphone work, find a quiet and private location, complete any intake paperwork sent to you in advance, and log in to the video platform 5–10 minutes early. Your provider will connect with you at your scheduled time.
How do I know which provider or service is right for me?
The appointment request form includes fields for service of interest and preferred provider to help us prepare. If you're unsure of the best fit, simply note that in the message field — a team member will take the time to discuss your options and help guide you to the right provider and session type during the follow-up call.
What should I bring to my first appointment?
New patients should bring:
- a valid photo ID
- all medications, supplements, vitamins, minerals, and herbal bottles along with dosages and how often taken
- your Primary Care Provider’s name, address, phone number, email, and fax number
- any specialists’ names, addresses, phone numbers, emails, and fax numbers, if applicable
- your dentist’s name, location, phone and fax
- your eye doctor’s name, location, phone and fax
- names and locations of alternative healers seen in the past 2 years (acupuncturist, chiropractic, herbalist, naturopath, infusion treatment, craniosacral therapist, Physical Therapist, Psychiatrist, Psychologist, Counselor
- diagnoses you have been given by any alternative healer
- any neurodevelopmental testing, school, or work reports or accommodations, when appropriate
- any outstanding referrals you have
- Antibiotic treatments or surgeries you’ve had in the past 2 years
- Acute illnesses in the past 2 years (colds, flu, Covid, unexplained diarrhea, etc
We recommend arriving 15 minutes early so your appointment can start on time.
Didn't find your answer? We're happy to help.